Terms of service
TERMS OF SERVICE
Last updated: September 30, 2026
Welcome to Purrimo. These Terms of Service (“Terms”) govern your use of our website, purrimo.com, and your purchase of products from Purrimo.
Throughout these Terms, the terms “we”, “us”, and “our” refer to Purrimo.
By visiting our website, placing an order, or purchasing a product from us, you agree to be bound by these Terms. Please read them carefully before using our website.
Nothing in these Terms limits or excludes any rights that you may have under applicable consumer protection laws.
1. Online Store Terms
By using this website, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission of your parent or legal guardian where required by law.
You may not use our products or website for any unlawful or unauthorized purpose.
You must not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, or services.
2. Products and Product Information
We make reasonable efforts to display our products, photographs, descriptions, dimensions, materials, colors, and other information as accurately as possible.
However, colors and appearance may vary depending on your screen, lighting conditions, manufacturing variations, or other factors.
We may modify or discontinue products at any time, subject to any obligations relating to orders already accepted.
Product availability is not guaranteed until an order has been accepted.
3. Prices
Prices displayed on our website are shown in the currency indicated at checkout.
Applicable taxes, shipping fees, and other charges will be displayed before you complete your purchase where required.
We reserve the right to change product prices at any time. Price changes do not affect orders that have already been accepted.
If an obvious pricing or technical error occurs, we may contact you before fulfilling the order and offer you the option to proceed at the correct price or cancel the order for a full refund.
4. Orders
After placing an order, you may receive an automated confirmation email acknowledging that we have received your order.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:
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suspected fraud or unauthorized transactions;
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incorrect pricing or product information;
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product unavailability;
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payment failure; or
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orders that appear to violate these Terms.
If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded using the original payment method where possible.
5. Payment
Payments are processed through third-party payment providers made available through our Shopify store.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not directly store complete payment card details where payment information is processed by our payment providers.
6. Shipping and Delivery
Shipping options, estimated delivery times, and applicable shipping costs are shown on our website or during checkout.
Delivery times are estimates unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including customs processing, carrier delays, extreme weather, strikes, or other disruptions.
Nothing in this section affects any mandatory delivery rights available to consumers under applicable law.
Please review our Shipping Policy for additional information regarding processing and delivery.
7. Returns, Refunds and Right of Withdrawal
Returns, refunds, exchanges, and order cancellations are governed by our Refund Policy and applicable consumer protection law.
Where applicable, consumers purchasing online within the European Union may have a statutory right to withdraw from their purchase within 14 days without providing a reason, subject to legally permitted exceptions.
Nothing in these Terms limits any mandatory consumer rights, including rights relating to faulty, defective, damaged, or non-conforming products.
Please review our Refund Policy before making a purchase.
8. Damaged, Defective or Incorrect Products
If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as reasonably possible at:
Please include your order number and, where appropriate, photographs or other information that helps us identify the issue.
Your statutory rights regarding defective or non-conforming goods remain unaffected.
9. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
We may correct errors and update information where appropriate, subject to applicable law and any contractual obligations relating to orders already accepted.
10. Intellectual Property
Unless otherwise stated, the content available on purrimo.com, including our branding, logos, graphics, photographs, product descriptions, website design, text, and other materials, is owned by or licensed to Purrimo and is protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial purposes.
You may not copy, reproduce, distribute, sell, modify, republish, or commercially exploit our content without our prior written permission, except where permitted by law.
11. Reviews and User Content
If you submit reviews, comments, photographs, feedback, suggestions, or other content to us, you confirm that you have the right to submit that content.
You must not submit content that is unlawful, defamatory, threatening, abusive, fraudulent, misleading, infringing, or otherwise violates the rights of another person.
Where permitted by law, you grant us a non-exclusive right to use content voluntarily submitted to us for operating, improving, and promoting our store.
We may remove content that violates these Terms or applicable law.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment processors, delivery providers, social media platforms, apps, or other services.
These third parties operate independently from Purrimo.
We are not responsible for third-party websites or services to the extent permitted by applicable law. Your use of third-party services may also be governed by their own terms and privacy policies.
13. Shopify
Our online store is hosted using Shopify.
Shopify provides the ecommerce platform that allows us to offer and sell our products.
Your personal information may be processed by Shopify and other service providers as described in our Privacy Policy and applicable privacy notices.
14. Prohibited Uses
You may not use our website:
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for unlawful purposes;
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to violate applicable laws or regulations;
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to infringe intellectual property rights;
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to transmit malicious code, malware, or harmful software;
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to attempt unauthorized access to our systems;
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to collect personal information about others unlawfully;
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to engage in fraudulent activity;
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to impersonate another person; or
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to interfere with the security or normal operation of the website.
We may restrict access to our services where these Terms are materially violated.
15. Disclaimer
We aim to provide accurate information and reliable products and services.
However, except for warranties, guarantees, and rights that cannot legally be excluded, the website and its content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that consumers are entitled to under mandatory applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Purrimo will not be liable for indirect or consequential losses that were not reasonably foreseeable at the time the contract was formed.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your material violation of these Terms.
This provision does not limit any rights available to consumers under mandatory law.
18. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.
The remaining provisions will continue to remain in effect.
19. Termination
We may suspend or terminate access to our website where a user materially violates these Terms, engages in unlawful activity, or poses a security risk to our services.
Termination does not affect rights or obligations that arose before termination.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, technology, or legal requirements.
The latest version will always be published on this page together with the date it was last updated.
Changes will not retroactively alter rights relating to completed purchases unless permitted by applicable law.
21. Contact Information
Questions regarding these Terms of Service can be sent to:
Purrimo
Website: purrimo.com
Email: purrimocats@gmail.com